Shipping and Returns

Shipping 

PaperlessKitchen provides Free Shipping on U.S. orders over $50! All orders below $50 have a flat shipping rate of $5.99. We do this to provide the best level of service to our customers and ensure that we can provide the best prices possible on our site.

Returns

PaperlessKitchen's 30 Day Money Back Guarantee

We value customer satisfaction and do our very best to make sure your shopping experience is seamless and an overwhelmingly positive experience. As such, PaperlessKitchen will happily refund or exchange any new and unused merchandise within 30 days of delivery. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We'll also accept the return of incorrect or defective merchandise. We do not pay for return shipping.

Please e-mail returns@paperlesskitchen.com to obtain a return authorization number and a return shipping address before the 30 days are up.

Customers are responsible for return shipping costs. Once a RA# and shipping address is obtained, please be sure the RA# is noted on the outside of the package, in the attention line of the shipping label. Be sure to ship your item by insured, traceable methods offered by UPS or FedEx.

Please allow 10-15 business days after the item is receive by the returns department for your refund to be processed.

If you would like to make a return, please send an email to returns@paperlesskitchen.com or call 703-828-5835 with your order information so that we can send you a return authorization and shipping information.

 

 

 

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